Welcome to JourneyLoop

Your Coaching Journey, Elevated

Your coach uses JourneyLoop to help you get the most from every session—with deeper insights, clearer action steps, and a complete record of your growth journey.

Why Your Coach Uses JourneyLoop

Get More Value From Every Session

Never Miss an Insight

Your coach can focus entirely on you during sessions, knowing that every breakthrough moment and key insight will be captured. You'll receive comprehensive summaries of what matters most.

Track Your Progress

See your progress unfold with clear action steps and patterns that emerge over time. Your coach can better guide you when they have a complete picture of your development.

Personalized Guidance

Receive thoughtfully crafted action items tailored to your specific challenges and goals—all derived from your actual conversations.

Simple & Transparent

What Information is Collected

We believe in complete transparency about your data. Here's exactly what happens during your coaching sessions.

Session Transcripts

When your coach records a session, we create a written transcript of your conversation. This helps capture important points and ensures nothing valuable is lost.

Important: We never store audio recordings—only the text transcript.

Smart Analysis

Our AI analyzes your conversations to identify:

  • Key themes and patterns in your journey
  • Action items and next steps discussed
  • Breakthrough moments and insights
  • Progress toward your goals

Who Can Access Your Data

Only Two People: You and Your Coach

Your session data is completely private between you and your coach. No one else can see it.

  • Other coaches cannot see your data
  • JourneyLoop staff only access sessions when you request support
  • Your data is never shared or sold

For a complete list of service providers (sub-processors) and their privacy policies, see our Privacy Policy.

Your Data, Your Control

Why You Can Trust JourneyLoop

Bank-Level Security

Your data is protected with the same encryption banks use for financial information. Everything is encrypted both in transit and at rest.

256-bit encryption protection

You're in Control

You can request to see, download, or delete your data at any time. Your coach can also remove specific sessions or information whenever needed.

Export or delete anytime

Privacy-First Design

Built from the ground up with your privacy in mind. We follow best practices to ensure your coaching conversations stay confidential.

Your privacy is our priority

No AI Training on Your Data

Your coaching conversations are never used to train AI models—not ours, not OpenAI's, not anyone's. Your sessions are processed for your benefit only, then the AI forgets everything.

AI analyzes but never learns from your data

The JourneyLoop Advantage

What You'll Experience

Clear Session Summaries

After each session, receive a thoughtful summary highlighting key insights, breakthroughs, and important moments from your conversation.

Actionable Next Steps

Get specific, achievable action items based on your discussion—no more forgetting what you committed to work on between sessions.

Clear Action Items

Receive clear, actionable steps tailored to your specific challenges, helping you make progress between sessions.

See Your Growth

Track your progress over time with insights into recurring themes, completed goals, and the evolution of your coaching journey.

Common Questions

What Clients Ask About JourneyLoop

Do I need to do anything special during sessions?
Not at all! Just show up and engage with your coach as you normally would. JourneyLoop works quietly in the background, allowing both you and your coach to focus entirely on your conversation.
Will I be notified when my coach records a session?
Yes, your coach will always let you know when they're using JourneyLoop to capture your session. You'll see a notification that the session is being transcribed for your mutual benefit.
Can I opt out of having my sessions recorded?
Absolutely. While JourneyLoop enhances the coaching experience, you always have the choice. Simply let your coach know if you prefer not to have a particular session recorded.
How quickly will I receive my session insights?
Your coach typically reviews and shares insights within 24-48 hours after your session. They may add their own notes and context to make the insights even more valuable for you.
What if I want to delete my data?
You have complete control over your data. Your coach can delete your account and data instantly from their Profile settings—everything is removed immediately, with no waiting period. You can also request deletion by contacting support@journeyloop.ai. Please note: while active data is deleted immediately, encrypted disaster recovery backups are retained for 90 days before permanent deletion.

Ready to Get Started?

Your coach has chosen JourneyLoop to help you achieve breakthrough results. Experience the difference that intelligent coaching support can make.

Questions or Concerns?

We're here to help. Reach out to our friendly support team anytime.

support@journeyloop.ai